Workmanship
We offer a 12 month guarantee on most workmanship we complete and we aim to ensure our experts live up to your expectations at all times. Our goal is always your satisfaction, however, we know that there can be rare occasions where our work might not meet your standards and on these very rare occasions we will attend and rectify the issue at no additional cost.
Please be assured that your overall satisfaction with our workmanship is incredibly important to us and we will always go the extra mile to ensure you are 100% happy with the final work we complete.
Materials
When Intra Urban supply materials for your job, they are usually covered by a guarantee or warranty with the manufacturer. Manufacturer’s warranties usually guarantee replacement or repair of faulty goods within a fixed period, which is usually 12 months but can vary. Guarantees are legally enforceable, and details on how to make a claim should be included clearly when purchased, either on the packaging, receipt or other proof of purchase. This is in addition to your statutory rights as a buyer, which should also be made clear in the guarantee.
ACCREDITATIONS
